PRIVACY POLICY

Credit Card transactions are processed securely through PayPal and no card information is saved or stored.

Information will be collected for shipping and order processing purposes and added to email subscription list.  

No information collected from this website will be shared with any third parties outside what is necessary to process an order. Address details will be shared with couriers for delivery of artworks. Personal information will only be used for communications regarding a purchase. This may be to verify the delivery address, to advise when an artwork has been despatched, to update with tracking number and/or respond to an enquiry. Please feel free to contact me with any questions.

REFUND AND RETURNS POLICY

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If you are not 100% satisfied with your purchase, please contact me within 8 days of receiving the work to discuss returning the work and either refunding the purchase or finding another artwork. I want you to be seriously in love with our art and 100% satisfied with my products.

I sincerely hope you will love your painting. I'm happy to provide more photos should you wish. 

NOTE ON DAMAGE DURING SHIPPING

It is unlikely that your artwork itself will be damaged during shipping due to the careful packaging.  In some cases the packaging might show surface damage.  If it is the case that damage to the artwork itself occurs due to shipping, please contact me immediately with photographs of the damage.  A full refund will be provided upon receipt of evidence on damage.  

NOTE ON MATERIALS

Original artworks on canvas. 

All artworks on canvas come complete with D-rings and cord, ready to hang . If the artwork is framed it is mentioned on the product page. If you would like an artwork framed, please email me for options and prices.

Works on paper, including Limited and Open Edition prints,  are sold unframed unless noted in the Product description and are sized to fit into standard frames or taken to a framer to be professionally framed to any size.

DELIVERY POLICY

AUSTRALIAN ORDERS

 

* FREE SHIPPING AND HANDLING  FOR ALL PRINTS Australia wide.  I use Australia Post.

Prints up to A3 size will be packed flat for postage.

Prints larger that A3 size will be rolled and packaged in a tube for postage.

Free Shipping is offered on original art as noted in the product details.

Original Works on Canvas 

Works on canvas are packed with firm card or board against the painted side and back, wrapped in bubble wrap and then boxed for shipping. 

 

Artworks will be carefully packaged and shipped as soon as possible with tracking information provided. Please allow approximately 5 -10 days for delivery within Australia. Remote rural areas may take a little longer. 

Once the order and payment has been received an email will be sent to confirm your purchase. Confirmation on dispatch with tracking details will be sent once available.

INTERNATIONAL ORDERS

For international orders please email me for a quote for shipping and options. 

 

Customs and Import taxes 

The purchaser is responsible for any customs and import taxes that may apply.